Last updated: September 8, 2026
Consent, program terms, and how to stop messages at any time.
Message & data rates may apply. Message frequency varies. Reply HELP for help, STOP to opt out.
Each participating community publishes its own number in the same way — on the community's website, its online listings and its on-site signage — always alongside the disclosure above. The number shown here is the program's registered number.
Residely Community Text Assistant. Operated by Residely, a product of M29 Media LLC, on behalf of the residential communities that use our platform.
Participating residential communities — manufactured-home, 55+ and RV communities — publish a local text number on their website, online listings and on-site signage. Anyone may text that number and receive a reply from an automated assistant, with a member of the community team stepping in where needed.
This is a two-way conversational program. In most cases the conversation is started by the person texting in, and we simply reply.
1. You text us first. The community's number is published alongside the notice “Message & data rates may apply. Reply STOP to opt out.” Texting that number starts a conversation and is your consent for us to reply within it.
2. You give the community your number. Residents provide a mobile number at move-in or when submitting a maintenance request. Prospects provide one through the community's website chat or AI phone assistant, where the consent notice is shown on screen or read aloud before the number is taken.
3. You text an opt-in keyword. Texting START or YES to a
community number opts you in directly.
Confirmation is always required before ongoing messages. For paths 2 and 3 we send a single confirmation text, and you must reply YES from your own handset before anything further is sent. A community administrator cannot consent on your behalf. If the confirmation goes unanswered, the invitation simply expires and you are not contacted again.
We never purchase, rent, import or share phone numbers, and phone numbers collected for this program are not used for marketing or sold to anyone.
Message frequency varies and depends on your own activity. Replies are sent only in response to messages you send. If you have opted in to ongoing updates, you can typically expect fewer than 10 messages per month — for example a maintenance status change, an appointment reminder, or a monthly account notice.
Message and data rates may apply. Residely does not charge you for these messages; your mobile carrier's standard rates apply. Carriers are not liable for delayed or undelivered messages.
Reply STOP to any message at any time. You may also reply
STOPALL, UNSUBSCRIBE, CANCEL, END or
QUIT. You will receive one confirmation, and then no further messages. Opting out applies
across every community on the Residely platform, and only a fresh YES or
START from the same handset can resume messages — no administrator can
re-enable them for you.
Reply HELP to any message for support information, or contact us directly at support@residely.ai. For questions about your specific community, contact that community's office.
Residely (M29 Media LLC) · support@residely.ai
Information collected through this program is used only to respond to you and to provide the community services described above. We do not share, sell or rent mobile numbers or message content to third parties or affiliates for marketing or promotional purposes. See our full Privacy Policy.